211 Alberta

211 is a helpline and online database of Alberta’s community and social services. 211 is answered 24/7 and updated by highly trained information specialists.

Aboriginal Counseling Services Association of Alberta

Provides Aboriginal specific support services to individuals, families, and communities. Their Circle of Safety program provides support, education, and skill development to Aboriginal men, women, and children who have experienced family violence.

Bent Arrow Traditional Healing Society

Provides direction and support for a variety of services targeting Aboriginal children, youth, and their families.

Big Brothers Big Sisters Society of Edmonton & Area – Strathcona County Neighborhood Centre

Community-supported/mentor-based organization committed to the healthy development of children in need and their families.

Boys & Girls Club of Strathcona County

Provides a variety of programs and services for children including after school program, teen drop-in, summer day camp, and Parent Link Centre.

Changing Together – A Centre for Immigrant Women

They offer free support to immigrant women and their families through non-therapeutic counseling and information on resources regarding financial issues, legal issues, immigration issues and more. They help immigrant women living with abuse find help, including a drop-in support group for abused women.

Child Abuse Hotline

Call 911 if you or the person you are reporting is in immediate danger.

Child Abuse Hotline: 1.800.387.5437 (KIDS) to get help if you, or children you know, are being neglected, abused, or sexually exploited. If you believe a child is at risk, you legally must report it. Help is available in multiple languages 24/7.

Edmonton Community Legal Centre

The Edmonton Community Legal Centre provides free legal information and advice* to low to moderate income people in the Edmonton area.

*EXCLUDING Criminal Law

Ending Violence Association of Canada

The Ending Violence Association of Canada (EVA CAN) is a national non-profit organization whose main purpose is to educate and respond to gender based violence at the national level.

Family & Community Support Services

Strathcona County Family & Community Support Services provides virtual and telephone counseling to help you if you’re stressed about money, groceries, relationships, parenting or not sure where to start.

Family and Community Service (FCS) call-in hours:

Monday, Fridays: 8:30 a.m. to 4:30 p.m.

Tuesday, Wednesday, Thursday: 8:30 a.m. to 8 p.m.

Family Centre

The Family Centre provides counseling services, therapeutic groups, classes and more. They are a safe space for all ages, cultures, ethnicities, experiences, gender expressions, gender identities, religions, and sexual orientations.

Family Resource Network (Formerly Parent Link)

The Family Resource Network provides a range of programs and services that focus on building well-being and resiliency. Free supports are available to children and youth ages 0-18 and their parents and caregivers.

Family Violence Chat

Family violence is a crime – Call 911 if you or someone you know is in immediate danger. Online Chat

Hours: 8 am to 8 pm MST daily. Chat anonymously with trained staff (English only).

Family Violence Help Line – AB

Family violence is a crime – Call 911 if you or someone you know is in immediate danger.

Call the Family Violence Info Line at 310.1818 to get help anonymously in more than 170 languages.

Human Resources & Employment – Income & Employment Programs (Alberta Works)

Offers income support, career and employment services, self directed resource centre, and income support advisors.

Information & Referrals Service – A Program of the Information & Volunteer Centre for Strathcona County

Maintains and distributes current information on a wide variety of community programs and services.

Kids Kottage

Kids Kottage provides crisis care for infants and children for up to 72 hours for families facing any crisis, including job loss, homelessness, the effects of poverty, mental or physical health issues, and/or abuse.

Legal Aid Alberta

Legal Aid Alberta is a non-profit organization providing affordable* legal services in family law, domestic violence, child welfare, immigration, and youth and adult criminal defense.

*This is an income tested program available to qualifying individuals.

McMan Youth, Family & Community Services Association – Sherwood Park

Offers family counseling, mediation, parenting and youth groups, supported home visits, intake to community services, family education, skill development, and one to one therapeutic youth work.

Parents Empowering Parents

Parents Empowering Parents (P.E.P.) Society provides education, innovative programming, support, and hope for individuals or families dealing with or concerned about substance abuse/addiction.

SAFFRON Centre – Sexual Assault Centre

Located in Sherwood Park, SAFFRON provides services for individuals affected by sexual violence, including counseling, police and court support, as well as public education. They offer support 24/7 by phone, text or chat.

SAGE Seniors Association

Sage's Seniors Safe House provides temporary housing for men and women, aged 60 or older who are navigating domestic abuse. For support 24/7, call the Seniors Abuse Helpline at 780.454.8888.

Shelter Safe

ShelterSafe.ca is an online resource for women and their children seeking safety from violence and abuse. The clickable map serves as a quick resource to connect women with the nearest Canadian shelter that can offer safety, hope, and support.

Stop Family Violence – Canada

Stop Family Violence provides you with a one-stop source of information on family violence. If you are affected by family violence, know someone who is, or simply want to learn more about the issue, these pages contain information that can help you be safe or be part of the solution. Stop Family Violence is presented by Canada's Family Violence Initiative, which brings together 12 federal government departments and agencies to prevent and respond to family violence.

Strathcona County Health Centre – Capital Health Authority – Sherwood Park

Mental Health Services: Offers consultation, assessment and treatment of children and adults who are experiencing emotional and/or behavioral problems that are interfering with their day-to-day functioning. In addition the centre offers community health nursing, immunization services, dental health, speech and language services, communicable disease control, environmental health, home care, community rehabilitation, and travel services.

Strathcona Sexual Assault Centre (SAFFRON Centre)

Offers information, individual counseling, referrals, group sessions, workshops, and public education programs.

Victim Services – Strathcona County RCMP Detachment

Trained volunteer advocates provide immediate assistance, support, and information referral to victims of crime or tragedy. Services include court preparation, home security checks, personal support, and 24 hour crisis intervention.

WillowNet – Abuse & the Law in Alberta

Basic information about abuse and the law in Alberta, including what you can do about it whether you are a victim or someone else who cares about what is happening. This website is a project of the Centre for Public Legal Education in Alberta.

Youth Emergency Shelter Society (YESS)

Based in Edmonton, Youth Empowerment and Support Services (YESS) provides immediate and low-barrier overnight and day shelter, temporary supportive housing, and individualized wrap-around supports for young people aged 15–24. They work collaboratively within a network of care focused on the prevention of youth homelessness by providing youth with the necessary supports to stabilize their housing, improve their wellbeing, build life skills, connect with community, and avoid re-entry into homelessness.